All equipment sold by Skin Max Technology includes a 1-year limited warranty against manufacturing defects from the date of delivery, plus personalized technical assistance.

• Training. Please book your complimentary training for eligible equipment. Use by untrained operators may void the warranty.
• What is covered. Necessary repair parts and labor for manufacturing defects. Warranty services are performed at our facility in Miami, Florida.
• What is not covered. Damage from misuse, accidents, modifications, unsuitable operating environments, natural disasters, power surges, tampering or improper maintenance. Accessories, consumables and normal wear and tear.
• Shipping for warranty service. The customer is responsible for shipping costs to and from our facility, unless otherwise required by law.
• Authorization. Contact us and obtain written authorization before sending equipment for repair or replacement. Units sent without authorization will not be accepted.
• How to request service. Email skinmaxtechnology@gmail.com with the subject "WARRANTY REQUEST – (device name) – (issue)", plus photos or videos.

Skin Max Technology is not responsible for lost revenue caused by downtime during repairs, replacements or shipping.

This warranty does not limit any rights you may have under applicable law. Returns and refunds are governed by our Refund Policy.